The Citi Online Test is a pre-employment online assessment conducted to all Citibank candidates as an initial screening stage.
It is comprised of one or two different assessments – Citi Numerical Test and Citi Logical Test. Both tests are administered by the test provider Korn Ferry and are officially named Talent-Q Elements. Occasionally you might be requested to take an SJT (situational judgment test) as well.
In the following guide, we will give a complete overview of the Citi Online Assessment, including inside info, sample questions, free practice tests, preparation guidelines, and tips for success.
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The Citi Online Test is a cognitive test (namely, aims to assess your problem-solving and reasoning skills), usually taking around 15 minutes to complete.
Although the name Citi Online Test is used for all positions, different assessments will be used for different positions. Below you can find your Citi assessment based on your desired position.
Citi candidates may go through one of the following Korn Ferry tests (or sometimes both):
If you pass the online test, you’ll be scheduled to take an interview, followed by an assessment centre.
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After passing the resume stage, you will receive an email test invitation from Citi, requesting you to take the assessment within 5 days. The invitation will reveal no details about your assessment.
Is it enough time to study? Definitely. We’ll get to that later.
Here’s how your test invitation looks like:
As I mentioned, different positions in Citi require different assessments, here are several examples:
Citi does not reveal which tests you are about to take until the moment you are required to take them. That hinders candidates' ability to prepare, and also increases stress and uncertainty. Let's try to alleviate some of that stress with some focused, accurate description of the test.
The Citi Online Test can include one or two of the following assessments:
The Citi Numerical test is provided by Talent-Q, and is officially called Elements Numerical. assesses your ability to calculate and draw conclusions from numerical data, namely graphs and tables.
How many BA overseas (OS) students study in the UK?
* OS = Overseas
** Percent out of full tuition fee
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Correct!
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The table is plentiful with different types of data; however, the only information that is relevant for answering the question is the number of students studying for a BA in each department (2nd column from the left) and the percentage of OS students out of it (6th column from the left).
To answer the question, you need to calculate the number of OS students for each department. For instance, in the History department, there are 250 thousand BA students, of which 10% are OS students. So, the number of OS students in the History department is 250,000 x 10% = 250,000 x 0.1 = 25,000 (for simplicity, you can omit the thousands throughout the calculation and add it in the end). similarly, you can calculate the number of BA OS students in each of the departments:
Finally, sum up all the departments to get the total number of OS students (remember to add the thousands):
(25 + 135 + 354 + 17 + 124 + 63 + 3) x 1,000 = 721,000
Thus, the correct answer is 721,000.
Learn more about the Talent-Q Elements Numerical Test
The Elements Logical test assesses your ability to recognize rules and patterns in abstract shapes.
Identify the missing symbol:
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Let's go through solving this question using JobTestPrep's 5-step method for solving matrix questions:
Examine the matrix:
The cells in each row have a different number of symbols: 3, 2 and 1 (if you noticed immediately – good for you).
Formulate the logic:
This is a strong clue that the pattern is related to this.
You can already deduce that the answer must have one single symbol, as the row with the empty cell already has cells with 3 and 2 symbols in them.
Another indication towards this direction is that the column with the empty cell only has cells with 1 symbol.
Reduce choice options using elimination:
According to this we can eliminate answers (C) and (F).
So we know that the last cell has just 1 symbol, but that’s not enough for a definitive answer. We need to look deeper for additional logical rules.
We need to go back to step 1.
Examine the matrix:
Look at each row and try to find the relationship between the cells.
Formulate the logic:
In each row, the symbols in the left cell are a combination of the symbols from the other cells so that:
The left cell consists of all (and only) the symbols from the other cells in the row.
The symbols from the middle cell switch places and the symbol from the right cell is added to their right in order to create the left cell.
According to this, the missing cell should contain the symbol which, when added to the middle cell, creates the left cell.
The answer is thus alternative (E).
By definition, Talent-Q, the Citi Online Test provider, does not set pass/fail standards for their tests. However, Citi itself has set a standard score for each position, so the passing score varies between positions.
As a general rule, the estimated pass mark of cognitive assessments is usually the 80th percentile (a score higher than 80% of all test-takers). Based on data collected from over 4,500 test simulations, these are the estimated pass marks of the Talent-Q Elements tests used by Citi:
Here are three tips to ace your upcoming Citi Online Test:
This one kind of sounds obvious, but it is actually very important. Citi will require you to take the assessment within 5 days or less - a very short time indeed.
However, even 5 days are quite a lot of time to prepare, if you remain focused. Both the Citi Numerical Test and the Citi Logical Test are short, well-defined tests with a very specific structure. Focusing on these particular tests is going to have a major effect on your score, even if you have little time to prepare.
As I mentioned, the short preparation time necessitates a very focused preparation, simulating the actual test as closely as possible. You simply do not have the time to strengthen your basics or have an overview of basic math.
Practise using mock tests of the real Citi Online Tests - timed, online tests with the exact same formatting and structure. It will not only improve your skill and solving speed but will also reduce test anxiety, which is one of the main contributors to lack of success in pre-employment tests.
The Citi Numerical Test is characterized by a large number of possible answer choices, which can sometimes reach over 20(!). That means that, unlike other numerical tests, estimation is not an option - you will have to calculate the exact result in each question.
And THAT means that you will have to get used to calculate quickly and efficiently. With a time limit of about 75 seconds per question, you just can't afford to spend too much time typing on your calculator.
Learn your calculator inside out, including time-saving tricks like using memory slots, brackets, etc., so you can spend the majority of time on the more challenging aspect of actually understanding and solving the question.
Prepare for Your Citi Online Assessment in 5 Days or Less!
If you successfully pass the Citi online test, you are next invited to up to 2 Citibank interviews. These are either face-to-face or phone competency-based interviews, each lasting around 40 minutes.
The aim of these interviews is to measure how well your skills match up to what Citi is looking for. They are looking for evidence of your interest and motivation in working with Citi. Be prepared with examples that demonstrate your skills and organise them using the STAR method. You should also read up on the area you are applying to, about Citi and the industry in general. Once you have pulled together all your answers, the final step in your preparation is to rehearse delivering your answers.
At this point in the recruitment process, you may have to sit some psychometric verification tests, which means that you will take samples of the psychometric tests from the previous stage under invigilation so that they know you did not cheat.
Some of the questions asked in Citi interviews in the past are listed below. These questions are a guide designed to give you a feel for the type of questions to expect in your interviews.
Read up on some more common questions and approaches to answering them on our free guide to interviews (PDF).
The final stage of your recruitment process is the Citi assessment centre. The structure of Citi's assessment centre varies across division being applied to. In general, you will be asked to participate in some/ all of the following activities:
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