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Amazon Recruitment Process

The typical Amazon recruitment process consists of three key stages: the online application, the telephone interview, and the onsite assessment day. Many applicants also need to take one or more online assessment tests.

Since there is a wide range of Amazon jobs available, each requiring a different set of skills, the application process may differ from one applicant to another in the types of assessments and they order.


What Are Amazon Assessment Tests

The Amazon assessment for non-tech graduate programmes (such as the Finance Graduate Scheme, the E-Commerce Graduate Program, or the Junior Account Manager Intern Programme) is a set of online tests. These tests are used to evaluate your analytical skills.

The most widely used Amazon test is an online numerical reasoning test delivered by either SHL or Kenexa. You can take a free sample of the Amazon SHL test here.

Candidates for other jobs may need to take different assessment tests relevant to the role for which they are applying.

In such cases, the tests may be delivered at a different point in the recruitment process.

If you are applying for one of the tech-related graduate schemes, for example, you probably need to take a coding test.

This test is delivered either before the phone interview or as a part of it. Some people may also be required to take the Amazon Excel test.


Amazon Test Types

The Amazon Area Manager Assessment Test

If you've applied for a managerial position at Amazon, such as Area Manager, Graduate Area Manager and Operations Manager, you'll have to pass the Amazon Virtual Job Tryout and the Amazon Work Style Assessment.

These online assessments consist of situational judgment tests, personality tests, task prioritization, and other tricky assessments.

We've recently created an accurate practice for these assessments (updated for 2021), which will help you pass these hurdles and come one step closer to your desired. Visit our Amazon Area Manager Assessment Test page to learn more about it.

Amazon Numerical Assessment Test

Almost every position requires taking an Amazon numerical assessment test. This test is designed to assess your analytical skills, which are a key component of the company's work.

On the test, you need to understand and interpret numerical data presented in the form of a table or a chart and then answer questions relating to it.

Working out the answers often requires performing calculations involving percentages, ratios, conversions, etc.

The most common type of numerical test used to evaluate candidates for graduate and managerial roles is provided by SHL and Kenexa.

On this Amazon test, you are presented with sets of data, each followed by three multiple choice questions.

Our preparation pack offers you practice materials for both the SHL test and the Kenexa test.

It includes practice drills and video tutorials to help you master the basic concepts required for successfully passing your Amazon numerical test.

This Amazon prep pack also contains hundreds of table/graph questions to sharpen your data interpretation skills.

Verbal Reasoning Test

Candidates may also be asked to take a verbal reasoning test. This test measures your ability to understand and analyse written information.

You are given a passage to read, followed by a series of questions relating to it.

The most common type of verbal test used to assess applicants for graduate and managerial roles is the SHL Verify Verbal Reasoning Test.

On this test, the questions take the form of statements. Your task is to decide whether each statement is true, false, or you cannot say based on the information provided in the passage.

The timing for this test is very tight—you only have 19 minutes to answer 30 questions.

In order to deal with the time pressure and achieve a good score on your exam, we advise you to prepare for it in advance.

Learn how to answer true/false/cannot say questions and practise SHL-style verbal reasoning tests with our Amazon Numerical & Verbal Tests preparation pack.

Amazon Onsite Interviews and Assessments

The final stage of any Amazon application process is the onsite interviews and/or assessments. You may be asked to take any number of the following assessments as part of this stage:


For some roles, you may be asked to prepare a presentation to be delivered at the assessment centre. Topics may vary based on the job or programme for which you are applying.

Amazon Case Study or Written Exercise

For some on-site assessment days, you may be asked to undertake a written exercise or a case study.

These include reading a brief on a work-based scenario and answering a question in a report based on what you have read or drafting an email to a customer.

Face-to-Face Interviews

Most applicants experience up to four onsite interviews, each lasting around 45 minutes.

The interviews are usually held by members of the HR department or the hiring team. It is also likely that one or more of your interviewers will be a 'bar raiser'.

Bar raisers are employees in charge of interviewing potential candidates from other parts of the company.

Their goal is to make sure a candidate not only fits the company’s values but is also better than most employees currently working at the company (that is why they are called bar raisers).

Bar raisers can veto any applicant they interview, so it is important to make a good impression on them.

There are different types of questions you may face when interviewing at Amazon.

Most interviews consist of competency-based questions, but some include technical-related questions, maths problems, or riddles. See some examples of Amazon interview questions.

Role Play Exercise

Some applicants may find that their interviews involve role plays. In this case, the interviewer simulates a real work situation, playing the part of a client, a colleague, or a manager.

You are asked to take on the part of someone in the job for which you are applying, and the interviewer assesses your response to the situation.

Amazon Preparation

In order to successfully receive a job offer, you need to excel in each and every stage of the process.

This requires putting a lot of hard work into your preparation. To help you with that, JobTestPrep’s experts have created two unique Amazon preparation packs:

  • Our Amazon Numerical & Verbal Tests preparation pack offers you preparation resources for the primary stages of the recruitment process. It includes an extensive amount of online practice tests and study aids that will help you prepare for your online Amazon assessment tests, whether they are provided by SHL or Kenexa. The practice tests match the level of tests delivered to candidates applying for internships, grad schemes, graduate-level jobs, and junior managerial roles at Amazon. The pack also includes an experts’ guide to help you prepare for your telephone interview.
  • Our Amazon Interview and Assessment Centre preparation pack offers preparation materials for the final stage of the selection process—the onsite assessment day. It includes detailed online guides for the different exercises you may need to participate in during that day: case studies, role plays, and interviews.


Amazon Leadership Principles

Throughout the Amazon hiring process, you are assessed against a set of 14 values, known as the Amazon Leadership Principles:

Customer Obsession Are Right, A Lot Bias for Action Earn Trust
Ownership Hire and Develop the Best Frugality Dive Deep
Invent and Simplify Think Big Learn and Be Curious Have Backbone; Disagree and Commit
Deliver Results Insist on the Highest Standards    

These principles are extremely important. They guide every action or decision taken by the company, from strategic planning to employee selection. Thus, it is crucial that you become familiar with them. You must show that you know what the principles are and refer to them at every stage of the recruitment process. This is particularly true for the telephone interview and onsite interviews.

Amazon Interview Questions

Below is a list of questions that have been asked in a range of interviews in the past (either in telephone interviews or in face-to-face interviews). The exact questions you will face during your Amazon interview process depend on the scheme or job for which you are applying. However, the following sample questions give a good idea of the kind of things the company is looking for.

  • Why do you want to work here?
  • Why did you apply to that specific scheme/job?
  • What is your biggest weakness?
  • Which skills (technical and non-technical) can you bring?
  • Tell me about a time you used data to make improvements.
  • How do you measure your success?
  • Tell me about a project you are proud of.
  • Tell us about an experience in which you made a mistake. How did you handle it? What steps did you put in place to correct it?
  • How would you deal with a difficult colleague?
  • What would you change on the website? (Brand Specialist interview)

At the end of the interview you will have time to ask questions. Try to think of a few questions in advance, but also be flexible and ask questions about topics that come up during the interview. Ahead of the interview, review your CV and think of examples from your previous work experience that can be used to answer questions. Remember to also refer to the leadership principles in your answers.

To help you prepare for the interview, we have included an experts’ guide for interviews in our practice pack. Our pack also includes numerical drills with which you can rehearse some basic concepts. These will help you tackle the maths problem you may be presented with during the interview.


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