The Occupational Personality Questionnaire, also known as the OPQ or OPQ32, is a common yet complex trait-based personality test. It is provided by SHL Group LTD, an established psychometric and personality testing company.
The OPQ test aims to rank job candidates on 32 personality traits. After taking the SHL OPQ assessment, your unique profile will be delivered to your employer.
The SHL OPQ personality test differs from other personality tests in some crucial aspects. Let's discuss what it is and what makes it unique.
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The SHL occupational personality questionnaire, or OPQ32, is a complex personality assessment administered online via SHL's Talent Central testing platform.
Owing to its reputation as a reliable measure of personal preference, it can be found in the recruitment process of many organisations, from small businesses to mega-companies like Qantas, HSBC, Deutsche Bank, and even the Royal Navy. Most commonly, it is used for roles and positions that require a dynamic and emotionally intelligent approach.
The SHL OPQ Assessment is a talent management assessment. It is taken as part of the recruitment process and aims to evaluate whether your personality traits align with company culture. It also evaluates your thinking style, skills, workplace behaviour and preferences, and predicts your future job performance.
Yes, the OPQ test has two versions: the OPQn (normative) and the OPQr (response theory).
OPQr is more recent and more commonly used, as it contains 104 questions to the OPQn's 416, allowing for a quicker and friendlier experience.
The Questions on the OPQr are presented as blocks of three behavioural statements. On each question, you must choose one statement that best describes you (these are called “ipsative questions” or "forced choice questions"). These measure 32 specific personality characteristics.
To summarise:
Question Type | Question Number | Test Duration | |
OPQn | Likert scale (Strongly Disagree to Strongly Agree) | 416 questions | Appox. 60 minutes |
OPQr | Forced-Choice (Which of the following statements is most like you?) | 104 questions | Approx. 20 minutes |
Whereas most personality tests contain "Likert scale" questions, which ask you to rank yourself on a single statement from "strongly agree" to "strongly disagree", the OPQr requires that you choose between three equally desirable statements.
The rationale behind this is that on Likert scale questions, candidates may choose answers they believe their employers want to see. The OPQ test question format forces candidates to make a trade-off. Forced-choice questions also allow the SHL personality test to achieve the same level of analysis with fewer questions.
The OPQ can be stressful. Candidates often find themselves baffled at how to best represent their best selves to their potential employer, while staying true to themselves.
In addition, the test's length—104 questions—and the stakes can also serve as stress-inducing factors. Practising ahead of the exam using practice tests and simulations can help alleviate some of this pressure.
Explore more assessments of personality and behaviour, and discover sample personality questions:
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Older versions of the SHL OPQ assessment ask test takers to choose one statement out of each bundle that best represents them, and another that least represents them.
*Source - JobTestPrep OPQ Test Guide.
You may still see this format in some cases.
In the newest version of the OPQ32 test, the format is presented in a more interactive way, through a two-step process. First, you'll need to choose which statement describe you best (termed ‘most'):
*Source - JobTestPrep OPQ Test Guide.
Let’s say we choose the first one. Once you have chosen this statement (marked bold), it disappears from the screen, leaving you to choose again, from the remaining statements, which one describes you best:
*Source - JobTestPrep OPQ Test Guide.
Instead of selecting the statement that least describes you, you must choose the second-best statement. By default, the remaining statement is the one that represents you least.
Note—You cannot change your answer once you have chosen a statement.
Although the format of this SHL occupational personality questionnaire might differ, the statements and scoring of these two versions of the OPQ32 test are identical.
To get a feeling of the new interactive OPQ32 test, you can take a free online OPQ test, provided by SHL. Note that you’ll be required to create an account to access the SHL OPQ practice test. After completing the exam, you will receive a descriptive feedback report of various behavioural tendencies via email. These SHL OPQ test results are different than those provided to employers, as they do not include the same scales.
Take a look at the following question and think about how you would answer:
Read the following behavioral statements, which represent your personal behavioural preferences:
I am invested in others' well-being
I aspire to be 'number one'
I feel very hopeful about the good things to come
Which of these statements represents you the most, and the least?
Most Like Me
A key aspect of a manager’s role is to support the well-being of his/her team. Employee well-being and strong performance go hand-in-hand, and managers are well placed to positively influence this.
Neutral (not chosen)
An important secondary issue is creating an atmosphere of positivity and optimism. Workplace optimism forges a creative and engaged team climate, a sense that team members can make a positive difference plus it inspires the resilience to persevere despite difficulties and barriers.
Least Like Me
Personal achievement and career progression are worthy individual goals. If being No one becomes central to all workplace behaviours, organizational goals and progress can be compromised. High scores on these factors are thus not seen as the most desirable manager qualities.
Since each position requires different characteristics, you need to understand which qualities are most important for your position to choose the best answers. On our full preparation course, you can easily discover the key qualities for your position and learn how to choose the best answers accordingly. Here is an example of answers and explanations for this OPQ question for manager roles:
Here are some more examples of OPQ questions:
I complete tasks
I conceal my feelings
I am very career-driven
I am fearful before a job interview
I am comfortable with new acquaintances
I am an active member of my work team
The SHL OPQ test measures personality traits. It has no right or wrong answers and requires you to simply be as honest as possible.
And yet, no candidate wants to be rejected because of a pre-employment personality assessment.
So, how can you find the right balance between making the right choice and staying genuine?
One common approach is to separate your work self from your home self. Remember, the O in OPQ stands for occupational. The test is designed to assess your workplace behavior, not your entire personality. So, when answering OPQ questions, think about how you are while in the office. There is no need to include features of your behaviour with friends or over the weekend because this is simply not addressed by the test.
Many believe personality tests are impossible to prepare for, as there are no right or wrong answers, or that you better be "honest" when answering them. Our experience shows this isn't the case, and there is a socially desirable way to address them.
If, for example, you tend to avoid confrontation, should you choose that statement on the SHL personality test?
Answering in a completely straightforward manner here could cause more harm than good. This is because your answers are not interpreted in a "naive" way, but are treated as indications of your workplace behavior. So, stating you would rather avoid conflicts is actually like saying you have trouble solving work conflicts.
As mentioned, answering OPQ32 test questions requires tailoring responses to showcase key qualities for your position. Therefore, the first and most important step to pass it is knowing which qualities are most important for your desired position. These are the traits or behaviours that your employer expects you to demonstrate as a successful employee.
These are some of the desirable qualities for most roles:
On each OPQ32 question, you must first identify which items express the key characteristics of your job, and favour those over other possible wrong answers first.
To answer questions in a way that exhibits those essential qualities, use guidelines and tips tailored for the unique OPQ32 question format:
We have compiled the three most important tips you must read before answering OPQ32 questions:
So, how do you choose which statement to leave neutral?
Or how many negative and less important qualities is not too much?
Uncover practical guidelines for each of these tips in our OPQ test study guide:
The SHL Occupational Personality Questionnaire (OPQ32) gives organizations a focused picture of how aspects of your personality and behaviour will impact performance at work. It provides detailed information on 32 specific personality characteristics, also called OPQ dimensions, proven to influence work performance. These are grouped into three key areas:
In our SHL Personality Test guide, we provide possible interview questions for each of these categories so you
could also prepare for the next stages of the hiring process.
Invited to take more SHL tests? Start practising now with our free SHL test practice!
The OPQ is SHL's signature personality and workplace behaviour measure. Another common one is the SHL Motivational Questionnaire, which focuses more on what workplace factors promote and encourage growth and performance.
SHL LTD also focuses heavily on developing cognitive aptitude exams. Among its most popular products are the numerical reasoning and calculation test, which measure candidates' mathematical abilities, and its inductive reasoning and deductive reasoning tests, which measure candidates' logical aptitude.
Another common test is the General Ability (also known as the Veriify G+), which combines numerical and logical questions.
Other tests include the SHL Mechanical Comprehension Test, the SHL Checking Test, and the SHL Group Exercise.
The SHL OPQ test is an occupational personality questionnaire designed to assess your work-related behaviours, traits, and ways of thinking in a working environment. The OPQ test is often taken together with other SHL tests, such as SHL Verbal Reasoning Test, SHL Numerical Reasoning Test, SHL Inductive Reasoning Test, SHL Deductive Reasoning Test, and the SHL Motivational Questionnaire.
The OPQ32 was written by Saville and is distributed by CEB SHL Talent Management.
Using the OPQ32 helps organisations in the following ways during the hiring process:
The OPQ Dimensions are 32 personality characteristics assessed by behavioural questions on the OPQ test. These are grouped into four categories: Relationships with People- how you interact with individuals and groups (including leading), Thinking Style- how you evaluate information, and Feelings and Emotions- how you perceive and feel about different events.
Technically, there is no passing score for the OPQ test. However, to move on to the next step of the hiring process, you need to demonstrate the traits and characteristics required for the job you applied for. You must therefore demonstrate your authentic strengths that align with the role's essential qualities to pass this SHL personality test.
You should familiarise yourself with the OPQ32 format and types of questions before taking the OPQ test, focusing on how to emphasize the required qualities on the job in a way that aligns with your authentic self.
The OPQ32 SHL personality test comprises 104 questions organized into blocks of 3 or 4 statements.
The OPQ32 measures 32 personality characteristics related to work-related behaviours, tendencies, and preferences.
In recent years, more and more organisations have looked for more than cognitive abilities in their employees but also search for the people who best fit their culture and values.
Hence the SHL OPQ assessment is an occupational personality questionnaire that measures your behavioural traits and characteristics, the test is used by many organisations, from leading banks and finance firms such as HSBC, Jefferies, and Deutsche Bank, to major airline companies like NATS, British Airways, and Qantas, to other forefront organisation including Mott MacDonald, Agoda, InterSystems, Northern Rail, and the Irish Army.
SHL OPQ32 tests are internet-based evaluations used for recruitment and selection purposes. Proctoring may be required during administration, depending on the organisation's requirements.
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