HSBC Online Assessment (Cognitive + Values) 2022]
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What Is the HSBC Online Assessment?

The HSBC Online Assessment is a complex, multi-area test specifically tailored for HSBC by Cappfinity. The test is used to screen candidates for student, intern, and graduate positions, especially for the company’s Spring Insight program.

The HSBC Online Immersive Assessment contains 38 questions overall, 16 of which assess your cognitive abilities (math and verbal reasoning) and 22 are situational judgment questions and personality profiling questions, based on HSBC's four Core Values.


HSBC Online Immersive Assessment Structure and Content

The HSBC Online Immersive Assessment revolves around one fictitious project (e.g., leading a research team for a new company product). It is comprised of 5 subtests assessing different skills required from actual HSBC employees working on such projects:

  1. Creating a New Team – 4 questions
  2. Working with Others – 4 questions
  3. Communicating Globally – 10 questions
  4. Competing Commitments – 9 questions
  5. Completing the Project Delivery – 11 questions

All 5 tests are presented as tiles on a main interactive homepage as shown below. The tests are taken by order, and only after you complete one test is the next test unlocked.

HSBC Online Assessment Homepage

 

Let’s go through a brief overview of the tests. Sample questions are provided below.

Test #1 – Creating a New Team

  • Theme – You are assigned to the creation of a new team within the company.
  • Question Type – Situational judgment
  • Question Format – A scenario and 5 optional responses. Rank the responses from 1-5.
  • Number of Questions – 4
  • Assesses - Ability to manage employees, set working standards, and make educated decisions.

 

Test #2 – Working with Others

  • Theme – Scenarios focusing on cooperation with colleagues, both team members, and other positions.
  • Question Type – Situational judgment
  • Question Format – A scenario and 5 optional responses. Rank the responses from 1-5.
  • Number of Questions – 4
  • Assesses - Ability to communicate with others, resolve work-related conflicts, and balance requests of different individuals within the company.

 

Test #3 – Communicating Globally

  • Theme – You are working with a remote team to complete your project.
  • Question Type – Mostly cognitive, with a few situational judgment questions.
  • Question Format – 5-6 information tabs, multiple-choice or free text questions.
  • Number of Questions – 10 (8 cognitive, 2 situational).
  • Assesses - Integration and interpretation of numerical and verbal data.

 

Test #4 – Competing Commitments

  • Theme – You are working on several small side-projects alongside your main project.
  • Question Type – Mostly cognitive, with a few situational judgment questions.
  • Question Format – 5-6 information tabs, multiple-choice or free text questions.
  • Number of Questions – 10 (8 cognitive, 2 situational).
  • Assesses - Integration and interpretation of numerical and verbal data.

 

Test #5 – Completing the Project Delivery

  • Theme – You are about to complete the project, and face issues of work overload, deadlines, and fixing urgent errors.
  • Question Type – Situational judgment + personality
  • Question Format – A scenario and 5 optional responses. Rank the responses from 1-5.
  • Number of Questions – 11
  • Assesses - Personal responsibility, time management and prioritization skills, and ownership of projects.

 

Prepare for All 5 Subtests of the HSBC Online Immersive Assessment

  1. The ONLY Real, Accurate Prep Available Online - Mock tests for all 5 sections, simulating structure, content, and formatting.
  2. Learn in the Process - Detailed answers and explanations to all questions.
  3. Practise Hard, Pass the Test - Highly complex question to simulate the actual challenge of the test.

HSBC Online Immersive Assessment Questions + Samples

As mentioned above, the HSBC Online Immersive Assessment is comprised of two types of questions:

  • Cognitive questions
  • Situational judgment questions.

Here’s a sample of each type, adapted from the actual HSBC assessment, followed by a brief explanation.

 

HSBC Online Assessment Cognitive Sample Question

Which of the following NGOs had the second-highest percentages increase in subscribers to updates from Month 2 to Month 3?

HSBC Online Assessment Sample Question
A. Green Zoo
B. Elephants Project
C. Repairing Ocean
D. Bats World
E. Horses House
Correct Answer
Incorrect Answer

To solve this question, you need to check which NGOs had a decrease in their no. of subscribers between months 2 and 3 and calculate that difference. Then, convert the difference into percentages. The second-highest number is the correct answer.

STEP 1: Check which NGOs had a decrease in their no. of subscribers between months 2 and 3.

You can see three of the NGOs had an increase in their subscribers’ number. Note that two NGOs, “Repairing Ocean” and “Horses House,” had a decrease in subscribers between months 2 and 3. Therefore there is no need to calculate the percentage increase for these NGOs.

HSBC Online Assessment Sample Question

STEP 2: Calculate that difference

You can calculate the percentage increase for the other NGOs using this method:

equation

Then, multiplying that number by 100 to get the percentage number:

  • Green Zoo: (1650-1100)/1100=0.5 -> 0.5*100=50%
  • Elephants Project: (850-450)/450=0.888-> 0.888*100=88.8%
  • Bats World: (820-550)/550=0.49 -> 0.49*100=49%

The NGO “Green Zoo” had the second-highest percentage increase in subscribers, and thus, answer (A) is correct.

 

 

Cognitive questions on the HSBC Assessment include 5-6 information sources (texts, tables, graphs, etc.) and you are required to analyse the data therein (e.g., finding correlations between factors, calculating revenue, or interpreting the intention of a piece of text.)

Tests 3 and 4 (Communicating Globally and Competing Commitments) contain mostly cognitive questions.

The main challenge of these questions, which usually does not exist on other cognitive tests, is the need to integrate several data sources to come to the correct answer.

 

HSBC Online Immersive Assessment Situational Sample Question

You are currently working on an app project. The app features are being progressively enhanced during the development phase. You've discovered a new attribute that you think should be added, and you're giving a presentation to the rest of your team. While you're doing this, some of the team's more experienced members continue to interrupt you with questions and queries, while others opt out of the conversation during the meeting.

What do you do?

Please RANK the responses from 1-5 by, with 1 being what you would most likely do and 5 being what you would least likely do:

Note: On the actual test, the questions will be in a drag-and-drop format.

HSBC Online Values Assessment Sample Question
Show Answer and Explanation

The correct order is A, B, E, D, C.

A avoids engaging the interruptions in a fashion that still allows the primary messages to remain clear. Clear communication is the focus. (No 1)

B demonstrates a pragmatic and calm approach to the interruptions and to ensuring everyone gets to share their opinion. (No 2)

E involves moving efficiently through all the questions in a fashion likely to engage participants but may not be the clearest possible communication of the material. (No 3)

D involves recording questions in writing as an alternative to expressing them verbally and involves thinking outside of the box to engage team members. (No 4)

C involves ignoring the interrupters who are senior colleagues, which is likely to deteriorate the group dynamic even further and perhaps cause further reputation problems down the track. (No 5)

Situational judgment questions comprise subtests 1,2, and 5 (Creating a New Team, Working with Others, and Completing the Project Delivery, respectively). They assess you based on the four HSBC Core Values (read more about the Core Values below).

Note that some values assessment questions, mainly in subtest 5 (Completing the Project Delivery) are structured as personality profiling questions.

Personality profiling questions ask you to self-report your personal preferences and traits. In the HSBC Online Job Simulation Assessment, they appear as a two-sided scale, on which you can place your preference.


How to Practise and Pass the HSBC Online Immersive Assessment?

Here are three important tips for your preparation for the HSBC Online Immersive Assessment.

 

Tip #1 – Use the Info Sources

A major part of the HSBC Online Immersive Assessment is to show you can integrate multiple info sources to come to decisions. You will not always need to use all of them, but you will certainly need to use them.

Check every info source you have and ask yourself why it was placed where it did. Even if the question seems to rely solely on your personal preferences and opinions, it really isn’t.

 

Tip #2 – Always Remember HSBC’s Core Values

The HSBC Online Assessment is often referred to as a values assessment. That is because your personal adherence to the three HSBC core values is tested and assessed ALL THE TIME.

These four core values are:

  • Succeeding together – trustworthy and supportive, able to communicate and collaborate with coworkers and clients.
  • Responsibility – committed to quality, takes accountability for results, always stands up for the right course of action.
  • Getting it done – results-driven, thorough and ambitious. Able to make decisions, rise to a challenge, and take some risk.
  • Diversity – inclusive to others and able to take a broader perspective and approach.

Although the core values themselves are pretty simple and straightforward, showing HSBC that you follow them in a natural, unpretentious way, is much harder.

That is why it is crucial to prepare for the value assessment questions with the same effort and mindset you prepare for the cognitive ones.

 

Tip #3 – Pay Attention to Time

The HSBC Online Immersive Assessment is officially untimed. However, the instructions state that the estimated time to complete the assessment is around 50 minutes.

While your performance on the HSBC Online Assessment is more important than your solving speed, it can be assumed that candidates completing the test in a shorter time will be preferred, given that scores are identical.

So, when preparing, find your personal balance between methodical, thorough work and working at a reasonable pace. That is especially important in the cognitive section of the test.

In addition, remember that the HSBC Online Assessment allows you to go back and review your answers (but only until you submit the subtest!). So, if you find yourself struggling with a question, move on to the next one, but don’t forget to get back to it later. You will often find you suddenly have a fresh view on the topic after letting go for a while.

 

Gain the MOST Comprehensive Preparation for the HSBC Online Immersive Assessment

  1. Values Assessment Questions Based on HSBC's 4 Core Values - Responsibility, diversity, getting it done and succeeding together.
  2. Get Familiar with the Time Constraints - Timed tests to make sure you are on the correct pace.
  3. Know Where You Stand - Personalised score reports for all tests.

The HSBC Online Assessment Test Provider – Cappfinity

Both sections of the HSBC Online Assessment (Immersive and Job Simulation) are specifically tailored for HSBC by Cappfinity, a leading provider of pre-employment assessments.

Cappfinity, established in the UK in 2005, focuses on strength-based assessments, both cognitive and behavioral. In recent years, it has begun replacing well-established test providers in providing assessments for the finance industry. Among its many clients in the industry (apart from HSBC) are EY, Barclays, and KPMG. 

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