Capital One Assessment Centre and Graduate Scheme

JobTestPrep's customized SHL-style PrepPack™ consists of verbal, numerical and SJT tests to help you successfully prepare you for every aspect of the Capital One recruitment process.

About Capital One

Capital One is a US-based bank holding company that specialises in credit cards and bank loans. They also have an extensive graduate program. You can learn about the job application process and gain tips, thus giving you the best possible chance of success by using the materials at JobTestPrep. SHL-style assessment tests are Capital One’s most common pre-employment tests.

Capital One Graduate Scheme

The Capital One graduate scheme offers a highly competitive salary. This reflects the opportunities that are available for new graduates. The scheme offers graduates an opportunity to build on their creative instincts and grow within the company. The flat structure of the company allows graduates to work with the most senior people in the organization, which can help further your development.

This would suggest why the recruitment process is highly competitive, as many graduates consider this opportunity to be highly attractive.

The first part of the application process is designed to be straightforward. The contents of your CV will form most if the basis of the decision on whether the HR team at Capital One decides to move your application forward. If you are shortlisted, you will be asked to complete some online tests.

Capital One Online Assessment Tests

Capital One online tests are provided by SHL. The first test which you will have to take is a competency questionnaire. You can practise for this test by utilising the materials here at JobTestPrep.

Following on from this test, you will be asked to take the Capital One numerical reasoning test and the Capital One verbal reasoning test. Both of these tests are supplied by SHL. Preparation for these tests is critical in order to help your overall performance.

Capital One Numerical Test

In the numerical test, you will encounter numerical data in the form of a table or a graph, followed by multiple-choice questions relating to them. Answering the questions often requires you to show basic math aptitude and to perform calculations involving fractions, percentages, ratios, and conversions.

Capital One Verbal Test

There are various levels of SHL verbal tests. In the operational level of tests, you are assessed most typically on your ability to: follow instructions, comprehend verbal passages, show technical understanding, complete sentences, as well as various other verbal related tasks. The skills are assessed on a deeper level in the graduate level tests. In order to understand how to answer the questions it is imperative you learn the required skills. This can be done by using our specially prepared PrepPack™ which gives you not only the skills needed to answer the questions correctly, but also the understanding of how to complete the entire test in the time allotted.

Capital One Situational Judgement Test

The scenarios presented on SJT's always ask for a resolution of a given conflict which, although being hypothetical, might very much rely on, or represent, realistic situations that occur in a workplace. You will then be asked to choose a preferred method of action out of a number of possible options. You are encouraged to choose your responses spontaneously, based on intuition; however, analysing the scenarios and choosing responses that highlight your skills will allow you to better present yourself on the test.


Get Ready for Your Capital One Assessment Tests

JobTestPrep’s SHL-style Capital One PrepPack™ is designed by our team of experts with your success in mind. Our highly comprehensive practice tests and study guides will give you a definite advantage in both confidence and ability throughout the length of the Capital One recruitment process. Start practising today!

Capital One Interview Process

The capital One interview will consist of two parts, a behavioural interview and a case-study interview.

Capital One Video Interview

If you successfully pass the online testing, you will be invited to take the Capital One video interview. This kind of interview can best be described as a behavioural interview. You will be required to talk about specific experiences that you may have had at school, at university or at the workplace. The format of the interview will be a standard question and answer format. Typical questions might include:

  • Can you tell me about the time you used your influencing skills?
  • Describe a project that made you very proud
  • Why do you think you are a good fit for Capital One? 

Capital One Case Study Interview

The second part of the Capital One interview which will occur, should you be successful with your behavioural interview, is a case study type interview.

This kind of interview will let you experience what it would be like to work for Capital One. It will involve discussing a business problem with your interviewer. The discussion will be broad and more like a two-way chat than one-way question and answer session. The object of the exercise is not just about reaching a solution, the interviewer is also interested in how you reach the solution and your thought processes. You can practise for these interviews using the materials that JobTestPrep provides. 

Capital One Assessment Day

The final part of the recruitment process is the Capital One Assessment Day. You will be invited to attend the Capital One Assessment Day only if you are successful in the previous interview stages. The Capital One Assessment Day will include two or three additional case study interviews (depending on how many people are in attendance) plus a further behavioural interview.

There will also be an additional interview that is specific to the role that you have applied to. The final part of the Capital One Assessment Day will be your chance to ask more in-depth questions about the company and the scheme in general. It is important to ensure that you have come prepared for this. Good Luck!

Frequently Asked Questions

Before the procedure, you might be thinking:

What is the Purpose of the Capital One Aptitude Tests?

Capital One uses aptitude tests to measure and understand your workplace competencies and capabilities. These tests are often scored by taking your score and comparing it to that of other candidates, then comparing all scores to the benchmark score.

How are Verbal Reasoning Test Results Measured?

Applicants’ results on the Verbal Test are not measured by their correct answers; that is, by a raw score. Your scores are rather counted relative to scores received by other employees who are either competing for the same role or are employed in similar positions. This method of measuring applicants’ results on the Verbal Test lets employers hire not just those people who do well but those who are among the top scorers. This method also makes the test more difficult, because even if your score is objectively high, it still may prove insufficient when compared to the scores of others. Suppose you receive such a high mark on your Verbal Test as 91. Were the test evaluated according to your raw score, you would stand a good chance of being shortlisted for an interview. But if most of the applicants score higher than 91, your result would be deemed low and you would not be invited to move to the next level in your application process. Judged against other people’s achievements, you surely need to prepare for the test in advance. Study with our sophisticated resources, outperform other people on your examination and avail yourself of the opportunity to leave a favourable impression on your recruiters during your face-to-face interview with them.

What is an SJT?

The Situational Judgement Tests (SJT) are psychological assessments where you are presented with hypothetical, yet realistic, scenarios related to the job in which you are applying. SJTs have become a popular tool used by assessment companies, employers, and organizations to evaluate the behavioural and cognitive abilities of candidates when introduced to daily work-related situations.

Why are Pre-Hire Numerical Reasoning Tests Important?

Your ability to analyse, comprehend, and use numerical data is crucial in many fields. Since Capital One uses these tests to gain a better understanding of your numerical capabilities, it is recommended that you brush up on these skills prior to being asked to take the test.

What is a Panel Interview?

A Panel Interview is a type of face-to-face interview. Unlike a regular in-person interview, where you will speak to a Human Resources representative and your prospective manager, on the panel interview, you will have a conversation with four or six people simultaneously. The people to whom you talk on the panel interview most probably will be a Human Resources manager, team leaders, and managers of several departments where you can work, if employed. Questions asked on the panel interview are mostly competency based. You will need to tell them about your education and working experience. To answer situational questions well, think about the situation that presented challenges in your former workplace and that you resolved by making a smart decision. The company’s recruiters will want to know why you arrived at this specific decision and why you did not pursue available alternatives. They may also want to walk you through your résumé and ask you questions about the companies for which you worked in the past. In return, recruiters will tell you about the company’s business goals and structure. The panel interview may take up to two hours.

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