Updated: Oct 26, 2025
Shiri, SHL Assessments Expert at JobTestPrep
My speciality is combining a rich academic background in research-focused psychology with experience in pedagogic approaches, to guide job seekers to success in behavioural and personality exams like the OPQ.
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Each year, thousands of job candidates face the SHL Occupational Personality Questionnaire (OPQ or OPQ32) — one of the most widely used and influential personality assessments in recruitment.
Far more than a simple quiz, it helps employers understand how natural behaviours, preferences, and working styles can shape their performance at work.
Delivered online through SHL’s Talent Central platform, the OPQ measures 32 key personality traits — known as the OPQ dimensions — which are scientifically proven to influence workplace success. Trusted by major employers such as HSBC, Deutsche Bank, Qantas, and many others, it is especially common in roles that require strong interpersonal skills, adaptability, and emotional intelligence.
Your results are transformed into a detailed personality profile showing how you’re likely to behave in different workplace scenarios and how closely you align with a company’s culture and expectations.
That’s why preparation is valuable — to ensure your profile reflects your full potential and helps you stand out from other candidates.
The OPQ32 assesses 32 personality traits, known as dimensions, that research has shown to strongly predict workplace performance. These are grouped into three main areas:
How you connect with others and lead a group
Influence: persuasive, controlling, outspoken, independent-minded
Sociability: outgoing, affiliative, socially confident
Empathy: modest, democratic, caring.
How you process information, solve problems, and make decisions
Analysis: data-rational, evaluative, behavioural
Creativity & change: conventional, conceptual, innovative, variety-seeking, adaptable
Structure: forward-thinking, detail-conscious, conscientious, rule-following
How you handle stress, adapt to change, stay motivated, and pursue goals
Emotion: relaxed, worrying, tough-minded, optimistic, trusting, emotionally-controlled
Dynamism: vigorous, competitive, achieving, decisive
Together, these insights build a detailed picture of how you naturally behave at work, how you relate to others, and how you’re likely to approach challenges — helping employers assess how well you might fit into a role and company culture.
Let's dive into the difference between the different question types used by SHL:
Forced Choice Format - The most common version of the Occupational Personality Questionnaire that candidates encounter is the forced-choice format, where each question presents three statements and you must choose the one that is most like you and the one that is somewhat like you.
This format forces you to choose between options that can sometimes seem equally desirable, helping reveal your true preferences and reducing the chance of selecting answers based on what you think employers want to see.
This is the type of question you'll find on the OPQ32r, the most recent iteration, with the most rigorous predicting ability.
Likert Scale - There is also a Likert-scale version of the SHL OPQ test, which looks more like a traditional personality test. In this version, you rate individual statements on a scale from strongly disagree to strongly agree. While this format offers more nuance, it’s used less often in recruitment because it’s easier for candidates to tailor responses.
This version can be found on the earlier OPQ32n.
The forced-choice format is what makes the SHL OPQ tests unique. Instead of rating individual statements, you must make trade-offs between three options — all of which may sound equally attractive. This design is intentional: it highlights your strongest preferences and uncovers the traits that most define how you work.
For example, you might see:
All three are positive, but each reflects a different personality dimension — influence, structure, and adaptability. Your task is to choose the one that feels most like you in your everyday behaviour, and the one that is somewhat like you. The third, which feels least like you, is left unselected.
Sometimes, the statements may also be negatively worded — describing dislikes, challenges, or things you find difficult. This can make the choice just as tricky, because you’re still deciding between three plausible options, even if none of them sound ideal. In these cases, focus on which description is closest to your real preferences or tendencies, even if it’s not flattering.
The forced-choice design is central to what makes the SHL OPQ such a reliable assessment. By asking you to choose between options that are equally attractive or equally challenging, it reveals your relative strengths and preferences rather than just surface-level traits. This helps employers understand not only what you’re capable of but also what you’re most likely to enjoy, prioritise, and excel at over time.
Because every option is designed to sound reasonable — whether positive or negative — the key to navigating forced-choice questions on the OPQ assessment is to look beyond the surface wording and identify what trait each statement is measuring.
Take a look at the following questions and think about how you would answer:
Read the following behavioral statements, which represent different aspects of workplace personality and preference:
Which of these statements represents you the most, and which is somewhat like you?
This question shows how the forced-choice format works. All three statements are positive, but each reflects a different trait:
Your task is to choose the one that reflects your behaviour most of the time (most like me), and the one that is fairly true for you (somewhat like me).
✅ Most Like Me: “I am invested in others’ well-being”
Supporting the well-being of others is central to many leadership and teamwork-focused roles. It shows you value collaboration, morale, and strong relationships — qualities that often drive team performance.
✅ Somewhat Like Me: “I feel very hopeful about the good things to come”
Optimism is important for fostering resilience and maintaining a positive team culture. Selecting this as somewhat like me suggests that while optimism matters to you, it’s not as central as supporting others.
🚫 Unselected: “I aspire to be ‘number one’”
Ambition is valuable, but if personal success overshadows team or organisational goals, it can become a drawback — especially in leadership roles. Leaving this unselected simply shows it’s not your main driver at work.
This example illustrates how OPQ32 questions measure your relative preferences rather than absolute traits. Since different roles prioritise different qualities, it’s a good idea to research the company and position beforehand. Understanding their values can help you interpret questions more confidently — and see how well your natural style aligns with the role.
Read the following behavioral statements, which describe less desirable tendencies:
Which of these statements represents you the most, and which is somewhat like you?
This example shows how the OPQ32 sometimes uses negatively worded statements, which can feel tricky because none of the options sound ideal. Remember, the goal is to reveal your relative tendencies, not to label you negatively.
✅ Most Like Me: “I dislike having to adapt to sudden changes”
This may not seem flattering, but many people naturally prefer stability and routine. Choosing this shows you value structure, which can be a strength in roles that require consistency and precision.
✅ Somewhat Like Me: “I find it difficult to stay calm under pressure”
Acknowledging occasional stress is realistic — everyone feels it at times. Selecting this as somewhat like me suggests you’re aware of pressure but don’t see it as your defining trait.
🚫 Unselected: “I sometimes avoid taking responsibility for mistakes”
Accountability is a core value in almost all roles, so it’s usually best not to highlight avoidance of responsibility as a trait.
This example demonstrates how to approach negatively worded questions: focus on what feels least untrue for you, and remember that the OPQ32 measures preferences, not absolutes.
Read the following behavioral statements, which represent different workplace preferences:
Which of these statements represents you the most, and which is somewhat like you?
Here we see a mix of general but equally positive workplace traits:
✅ Most Like Me: “I prefer working closely as part of a team”
If collaboration defines your natural working style, this is the strongest reflection of your behaviour. It shows you value cooperation and shared success.
✅ Somewhat Like Me: “I enjoy analysing detailed data before making decisions”
Selecting this second suggests you also appreciate thoroughness and accuracy, though it’s less central to your day-to-day style than teamwork.
🚫 Unselected: “I like to take charge and direct others toward a goal”
Leaving this unselected doesn’t mean you can’t lead. It just shows leadership isn’t your dominant trait compared to teamwork or analysis.
This type of question demonstrates how the OPQ32 helps identify which qualities are strongest for you, even when all the options are positive.
The SHL OPQ assessment is designed to measure your personality rather than your skills, so there are no right or wrong answers in the traditional sense. However, there are steps you can take to approach it thoughtfully and strategically — without compromising your authenticity. Success in the OPQ32 doesn’t come from trying to “game” the test; it comes from understanding what the company values, knowing your own strengths, and presenting your personality through a professional lens.
Here’s how to do it effectively:
Before you begin the assessment, take time to reflect on the nature of the job you’re applying for. Think about the behaviours and preferences that are most relevant to success in that role. For example, if you’re applying for a sales position, consider questions like:
If you’re pursuing a data-focused or analytical role, you might instead reflect on traits such as attention to detail, objectivity, and a preference for structured environments. Clarifying these qualities beforehand helps you recognise how your natural tendencies align with what the role demands.
Most organisations publish their mission, values, and cultural principles on their website. These give you valuable insight into the traits and behaviours they want to see reflected in their employees.
For instance, a company that emphasises innovation might value adaptability, creativity, and openness to change. One that highlights customer focus might prioritise empathy, collaboration, and communication. Understanding these values gives you context for interpreting OPQ32 questions and helps you approach them with a clearer sense of what matters to the organisation.
Once you know what the company and role prioritise, take a moment to think about how your personality traits and work preferences match up. Where do you align strongly with what they’re seeking? Are there areas where your approach differs?
This isn’t about trying to “fix” yourself or pretend to be someone else — differences can be strengths too. It’s about becoming more aware of how your natural style fits the organisation’s needs and where you might bring something unique to the table. That awareness will help you respond to OPQ32 questions with more confidence and clarity.
You can get a feel for what SHL assessments look like by taking short, free samples on the SHL website. If you are looking for more comprehensive practice, use our SHL OPQ prep course.
The OPQ32 is not a test you can pass or fail. Its purpose is to help employers understand how you naturally behave at work — and how that aligns with their environment. Still, it’s understandable to feel the pressure to “get it right.” The key is to balance authenticity with strategic awareness.
The “O” in OPQ stands for occupational, and that’s an important clue. The test focuses on how you behave in a professional setting — not how you act with friends or family.
For example, you might be spontaneous and informal outside of work, but structured and methodical on the job. That’s not inconsistent — it’s context-dependent. When answering OPQ32 questions, focus on how you typically behave in the workplace: during projects, in meetings, with colleagues, or when solving problems. That’s the version of you the test is designed to measure.
Sincerity is essential. The OPQ32 is carefully designed to detect inconsistent patterns and can flag attempts to present an unrealistic “ideal.” Trying to guess the “right” answers can actually weaken your profile and make it seem less authentic.
However, honesty doesn’t mean answering blindly. Being informed about the role and the company helps you understand which traits are valued and provides context for how to frame your natural preferences. This isn’t about pretending to be someone you’re not — it’s about understanding the professional qualities you bring and how they align with the organisation’s goals.
Remember that the OPQ32 isn’t measuring how good you are at something — it’s highlighting what you naturally prefer. Every trait has trade-offs, and no one is expected to excel in all areas. A highly detail-oriented person might struggle in a fast-changing environment, while someone who thrives on variety may find repetitive tasks draining.
The goal is not to appear perfect, but to help both you and the employer understand where you’ll be most effective and engaged. When your natural style aligns with the company’s values and the role’s demands, you’re more likely to succeed and enjoy your work.
The best way to approach the OPQ32 is to be truthful about how you behave in professional settings, while keeping the company’s values and the job’s requirements in mind. This approach ensures your answers reflect your genuine personality — and highlights how your strengths and preferences can contribute to the organization.
It also helps you decide if the company is the right fit. A good match benefits both sides: the employer gets someone whose personality suits the role, and you step into a position where you’re likely to perform well and thrive.
Some personality assessments are designed to output a simple pass-fail result.
The SHL OPQ, on the other hand, only provides a profile of the candidate, ranking them on each one of the 32 dimensions mentioned above.
It is up to the employer to decide which personality traits and dimensions they value, and to select hirees based on their profiles.
Invited to take more SHL tests? Start practising now with our free SHL test practice!
The SHL OPQ test is an occupational personality questionnaire designed to assess your work-related behaviours, traits, and ways of thinking in a working environment. The OPQ test is often taken together with other SHL tests, such as SHL Verbal Reasoning Test, SHL Numerical Reasoning Test, SHL Inductive Reasoning Test, SHL Deductive Reasoning Test, and the SHL Motivational Questionnaire.
The OPQ can be stressful. Candidates often find themselves baffled at how to best represent their best selves to their potential employer, while staying true to themselves.
In addition, the test's length—104 questions—and the stakes can also serve as stress-inducing factors. Practising ahead of the exam using practice tests and simulations can help alleviate some of this pressure.
The OPQ32 is distributed by SHL Talent Management LTD.
Using the OPQ32 helps organisations in the following ways during the hiring process:
The OPQ Dimensions are 32 personality characteristics assessed by behavioural questions on the OPQ test. These are grouped into three categories: Relationships with People- how you interact with individuals and groups (including leading), Thinking Style- how you evaluate information, and Feelings and Emotions- how you perceive and feel about different events.
The OPQ is a personality exam with its own rules for passing or failing.
You can read all about it on our blog post on the subject.
You should familiarise yourself with the OPQ32 format and types of questions before taking the OPQ test, focusing on how to emphasize the required qualities on the job in a way that aligns with your authentic self.
The OPQ32 SHL personality test comprises 104 questions organized into blocks of 3 or 4 statements.
The OPQ32 measures 32 personality characteristics related to work-related behaviours, tendencies, and preferences.
In recent years, more and more organisations have looked for more than cognitive abilities in their employees but also search for the people who best fit their culture and values.
Hence the SHL OPQ assessment is an occupational personality questionnaire that measures your behavioural traits and characteristics, the test is used by many organisations, from leading banks and finance firms such as HSBC, Jefferies, and Deutsche Bank, to major airline companies like NATS, British Airways, and Qantas, to other forefront organisation including Mott MacDonald, Agoda, InterSystems, Northern Rail, and the Irish Army.
SHL OPQ32 tests are internet-based evaluations used for recruitment and selection purposes. Proctoring may be required during administration, depending on the organisation's requirements.
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