Jet2 Cabin Crew Aptitude Tests and Assessment Day Preparation
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Jet2 Cabin Crew members are a crucial part of the northern UK based airline. The recruitment process is made up of interviews and aptitude tests so Jet2 can get a good sense of who they want to hire. The following article details what you can expect at each point in the process and gives advice and preparation material from JobTestPrep.

Jet2 Cabin Crew Online Application

The first chance you have to show your stuff to Jet2 is through your application. The airline has created a simple and straightforward application to help you. First you need to attach a copy of your CV and a covering letter that should be specific to this job. You then have to provide your basic details, education and work history. There are also a few additional questions to answer such as:

  • Why do you want the job?
  • Tell us about a time you have excellent customer service?
  • Is there any additional information you think would add to your application?

Use these questions to make your application stand out from the rest.

Jet2 Cabin Crew Online Aptitude Tests

If your application is accepted, you are invited to complete a numerical and verbal reasoning test by Jet2. These tests are provided by IBM’s Kenexa. In order to continue in the recruitment process, you need to pass these tests. Ensure you are fully prepared with practice assessments from JobTestPrep.

Verbal Reasoning Test

Verbal reasoning tests are designed to see how well you can understand and analyse information in a text. This is a 20 minute test containing 24 questions. You are given a short text to review and then presented with statements relating to the test. You must decide whether each statement is true/false/cannot say in relation to the text. With enough practice using our Kenexa-style verbal reasoning tests, you can complete the tests without a worry.

Numerical Reasoning Test

Numerical reasoning tests examine your ability to work with and understand numbers. The test has 20 questions to complete in 20 minutes so you need to be able to work efficiently under time constraints. The information is presented to you in the form of graphs or tables and you are given multiple choice answers to choose from. Rusty maths skills are no reason to fail at this point in the process! Make sure to prepare yourself fully with our Kenexa-style numerical reasoning practice tests.

Jet2 Cabin Crew Video Interview

Following a successful performance on the online aptitude tests, you will be invited to complete a Jet2 cabin crew video interview. This differs slightly from a typical interview in that the interviewer’s questions and your answers are recorded and later reviewed by an assessor rather than being interviewed by someone in real time. This also means the interview can be done whenever and wherever you choose so make sure to choose a quiet place at a time when you will not be disturbed. This interview lasts an average of 10 minutes; there are four questions, with 1 minute to prepare your answers and a minute and a half to record yourself for each question.

Typical interview questions are:

  • Why do you want to become a cabin crew member?
  • Why do you want to work for Jet2?
  • What makes you stand out from the other candidates?
  • Is there anything you would like to mention to support our application?

Interviews of any kind can be nerve wracking. Calm your nerves by reviewing our free guide to interviews PDF and get some helpful advice.

Jet2 Cabin Crew Telephone Screening

This step in the recruitment process is purely informative. During the phone conversation, a member of the Jet2 recruitment department tells you about the dress code for Jet2 cabin crew members along with how the training programme works and details of the medical and background checks you must go through. In addition you will get an invitation to the Jet2 cabin crew assessment day.

Jet2 Cabin Crew Assessment Day

The Jet2 cabin crew assessment day is the first opportunity both you and the airline have to come face to face with one another. There are two activities, a group exercise and a face-to-face interview. Although the assessment centre is a relaxed environment, not all candidates invited are asked to stay on to the final interview so make sure that you prepare beforehand.

Group Exercise

The group exercise is a chance for you to get to know the other cabin crew candidates. Here you are divided into small groups and need to introduce yourself in a short presentation (1-2 minutes). Afterwards each group is given a scenario topic to discuss together about the best way to solve a conflict. The scenarios are usually work-related, such as dealing with an irate customer. The important thing assessors are looking for is how well you can work in a group setting and as part of a team. Remember to be confident, friendly and make yourself heard without being dominating. Learn how to handle group dynamics with our group exercise tips.

If you perform well during the group exercise, you will be asked to stay on for the interview.


This is the final stage and the only individual interaction you have throughout the recruitment process. You are interviewed by a panel of two Jet2 recruiters who want to get to know you before extending a job offer. You can expect similar questions to the video interview as well as questions regarding your work history and the details on your CV. This is also an opportunity for you to ask questions about the airline and the position. Do your research beforehand to get to know the history of Jet2 and what is expected of cabin crew members. The best way to prepare for this final step is by having a live practice interview and you can do just that with one of our trained assessors with our Skype interview preparation pack.

In Summary

Becoming a member of the Jet2 cabin crew is a tough journey but rewards you with an exciting and unique career. This article has outlined the steps in the process and how overcome nerves and challenges you might face along the way. Good luck!


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