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Explore Airlines

Follow the links in the table below to learn more about the application and selection process of some known employers. 

Airservices Australia NATS EasyJet
Emirates Jet2 British Airways


More Airline Preparation
Air Canada Air New Zealand Air Services
Air Tahiti Nue Air Tran Air Transat
Air Zimbabwe Alitalia Airlines All Nippon Airways
American Airlines Asiana Airlines Austrian Airlines
Avianca Bahamas Air Biman Bangladesh
BMT Aerospace British Midland Brussels Airlines
Bwia Canjet Cathay Dragon
Cathay Pacific Airways Cayman Airlines China Airlines
China Eastern Airlines China Southern Airlines CityJet
Comair Continental Airlines Delta Airlines
Egypt Air El Al Israel Ethiopian Airlines
Etihad Eva Airlines Fiji Airways
Finnair Flydubai Garuda
Gulf Air Hawaiian Airlines Horizon Air
Iberia Airlines Icelandair Japan Airlines
Jet Airways JetBlue Jetstar Airways
KLM Royal Dutch Kuwait Airways Lacsa Costa Rica
Lan Chile Lufthansa Malaysian Airlines
Malev Hungarian Airlines Mesaba Airlines Norwegian
Olympic Airways Other Airline Pacific Coastal Airlines
Philippine Airlines PNG Air services Qantas Airlines
Qatar Airways Royal Air Maroc Royal Jordanian Airlines
Royal Nepal Ryan Intl Airways Saudia Airlines
Scandinavian Airlines Singapore Airlines South African Airlines
Southwest Airlines Swiss Intl Airlines Taca Airlines
Thai Airways Tiger Air Turkish Airlines
United Airlines Virgin Atlantic Virgin Australia
Xiamen Airlines XL Airways France Other Airline


What Is the Hiring Process for Jobs at Airlines?

1. Application: Apply online via the airline's website. Be sure to include your relevant work experience and training, as well as any certifications that you may have (including language certifications for cabin crew positions).
2. Aptitude Tests: You will probably have to pass more than one assessment. The type of test varies according to position, but you may have to sit any of the following exams:
  • A numerical reasoning test: This test assesses your ability to understand and use data in the form of graphs, tables, and equations.
  • A verbal reasoning test: This test evaluates your ability to comprehend written passages. It usually consists of questions in the form of statements, followed by a series of true or false questions.
  • Pilot-specific tests such as mathematical, technical, and numerical capacity assessments
  • For administrative roles, an e-tray exam: This test presents you with a number of emails, and you must indicate how you would prioritise them and in what order you would answer them. 
  • For technical positions, a concentration test
  • A situational judgment test: This test evaluates your decision-making and problem-solving skills. It consists of a number of questions relating to various workplace situations, and you must choose the most appropriate response to each situation. 
  • A language test: Depending on the airline, you will need to demonstrate fluency in one or more languages. Additional languages are a plus.

3. Interviews: You should expect to be asked both behavioural questions (about your attitudes, preferences, and opinions) as well as situational questions (about how you would act in a given scenario). Prepare a list of work-related successes as well as challenges before your interviews so that you can back up your answers with relevant examples. You should answer questions honestly, but according to how you think the ideal worker in that position would answer. For example, even if you are a bit shy, if you are applying for a customer-facing role you should maintain that you are friendly and like working with people. 

4. Assessment Centre: At the assessment centre, you may undertake any of the following tasks:

  • a case study
  • a presentation
  • a role play exercise
  • a group exercise
  • an interview
  • additional aptitude tests
  • additional creative exercises, such as creating a magazine for the airline

5. Simulator Assessment: Pilots will be asked to complete a flight simulation.

What Questions Will I Be Asked at My Airline Interview?

We have compiled a list of some of the most common interview questions. Practise before your interview so you will feel confident and ready.

  • Why do you want to work for this airline in particular?
  • Tell me about a stressful situation that you faced that is related to customer service.
  • Where do you see yourself in five years? What about in ten years?
  • How would you persuade someone to buy a product that you are selling?
  • What defines great customer service?
  • Tell me three things about this airline.


Top Tips For Your Airline Interview

Want to know how to rock your airline interview? Keep reading to find out what our experts recommend you do to wow your interviewers.
  1. Prepare for the unexpected: It may take you longer than you expect to get through security at the airport, so be sure that you allow yourself plenty of time before your interview to get there. The assessment day may go later than you think, so make sure that you clear your schedule for the entire day.
  2. Dress to impress: If you are applying for a job as a pilot or cabin crew, you should dress formally and in the style of the airline that you are applying to.
  3. Be friendly from the start: You know that you need to be positive and outgoing during the group exercise, but you should keep in mind that you are being observed during the entire day. Moreover, the friendlier you are with your fellow candidates, the more likely it'll be that you will shine during the group exercise because you will have a better team dynamic.

Check out our interview preparation materials for more tips.


Top Airline Jobs

Jobs in the Airline Industry
Pilot Cabin Crew


Customer Service

Flight Attendant

Maintenance & Ramp Agent