There are quite a number of different career paths to choose from in Lufthansa, from a Lufthansa internship to a number of different Lufthansa graduate schemes. In the following article we provide information about the steps you will have to go through to get a coveted spot as an intern or on the Lufthansa graduate program.
After successfully completing the online application form, you will be given a series of online assessments that are relevant to your chosen field. Some of these assessments are provided by cut-e, but not all of them.
The Lufthansa test may be all or some of the tests listed below. It is recommended that you have a good understanding of each test as well as some practise on them. This is important as many of these tests may seem simple but in actual fact can catch you out if you are not familiar with the style and content of them. The different tests are:
Concentration test – This test is particularly relevant for those applying for technical positions. However, it may also be used in recruitment to other areas as well. You are asked to locate a certain string of numbers or symbols amongst many lines of similar strings.
Arithmetic test – In this test you are asked to perform some simple arithmetic equations. The figures for each equation are provided, but the mathematical signs are missing. You will need to decide which mathematical sign goes where. This test is mainly used for engineers. For more information on numeracy tests, click here.
Vocabulary test – This English test is required for most jobs, as any customer contact or simple dealing with colleagues rely on the ability to understand each other. In this assessment you will be given a sentence with two words missing from it. It is your job to correctly select the missing words from the options below the text. Grammar is not tested here, only your ability to understand the meaning of the text. Prepare with our basic verbal practice pack which includes relevant exercises to help improve your English language skills.
Analytical thinking test – Provided by the cut-e assessment company, this test assesses your ability to recognise rules and relationships between different pieces of complex information. Find out more on our dedicated cut-e abstract logical ability page.
Email tasks – This is a unique e-tray exercise where you will be given numerous pieces of information and will need to decide the priority rating of each piece. This is used to assess your ability to multi-task as well as prioritise thus assessing your leadership abilities. See more about the cut-e e-tray test.
English test – As Lufthansa are a worldwide company, knowledge of the English language is a necessity. For this reason, every employee is expected to have a good understanding in English. This test comprises sentence completion and word meaning questions assessing vocabulary, grammar and correct use of parts of speech (conjunctions etc). Improve your English skills with our basic verbal practice pack.
Work situations – This is a situational judgement test where you are given a variety of realistic work-related situations with five possible responses. Your task is to decide how you would best deal with the situation at hand and rank these responses from best to worst. As air travel can be stressful for passengers and workers alike, your ability to deal with pressure is very important. Candidates applying for customer service related jobs are the most likely to get this test. Familiarising yourself with this unique test and understanding its underlying principles may immensely contribute to how well you perform. Practice now with our dedicated situational judgement preparation pack.
After successful completion of the online tests you will be invited to take part in a Lufthansa interview which will be conducted over the telephone. This 15 minute interview is used to assess your English conversational skills as well as your personal development, service orientation, and ability to work as part of a close knit group. The interviewer may ask some competency questions; however, they are really trying to assess your language skills more than anything else as your skills will be tested to the full at the Lufthansa assessment centre.
Whilst the above interview questions will be in German you can expect the following to be in English:
The interview will be in German in the main with the last few minutes in English. However, if you cannot do this you will be asked to take a German language test after the interview. If you are successful in this stage of the application you will move on to the Lufthansa assessment centre.
At this stage of the assessment, you will be given different tasks to complete, depending on the role chosen. However, in general you will go through these steps: The morning of the Lufthansa assessment day is really a recap of all you have done so far. This means that you will have some more Lufthansa aptitude tests as well as another Lufthansa interview. There may even be some other tests so make sure you prepare well for every eventuality. The goal of this is really to see if you will fit into the Lufthansa team. In the afternoon you will be given a further set of tasks:
The Lufthansa case study and Lufthansa presentation – In the case study exercise, you are given a package of information about a week before your actual assessment day. This information is not in German but in English. You will have to read and understand this information and then give a 10 minute presentation on the subject in English. Even though the rest of the day is in German, this part is in English.
The Lufthansa role play – Together with one member of the assessing team you are given a role to play where you have to deal with a Lufthansa customer (played by the assessor). You have to show your knowledge of the company and deal with the problem in an easy and direct manner.
The Lufthansa group activity – In this section, you are in a group of about six people. First of all you will need to give a self-introduction for about two minutes and then the activity will start in earnest. You are given some information on the aviation industry and 10 minutes to go read through it all. You will then have a 45 minute discussion about it. The goal here is to make sure that you are heard and that you are result oriented. Read more about group exercises and how you can succeed.
Once you have successfully passed the assessment centre, the final stages are a job offer and employment checks. However as this page has shown, it is a lot of work to get there, including significant preparation for each new assessment. This article has set out the preparation you can do for each stage, and the resources available to help you succeed.