Situational judgement tests (SJTs) are a popular psychological tool used by assessment companies, employers, and organisations to evaluate applicants' behavioural and cognitive abilities when introduced with hypothetical, daily work-related situations. SJTs do not consist of one uniform format and do not focus on strict criteria, but rather they serve as a tailored evaluation tool for a variety of positions and business sectors. Therefore, different companies and diverse positions within an organisation require different questions and formats.
Unlike psychometric personality tests, scenarios presented on SJTs always ask for a resolution of a given conflict, which, although being hypothetical, might very much rely on realistic situations that occur in the workplace. Conflicts involve supervisor-subordinate relationships, stress and disagreement between work colleagues, and more. The examinee is asked to choose a preferred method of action out of a number of possible options. The situations described may vary according to the position one is applying for. Managers, police officers, administrative workers, and customer service representatives are all likely to receive different scenarios as they are being evaluated for specific traits and aptitudes.
SJTs come in a number of formats: multiple-choice questions with only one correct answer, most-least answer tables in which more than one option must be chosen on a certain scale, etc. On many of these tests, each scenario is accompanied by a short video scene—performed by professional actors—simulating the situation.
When answering SJTs, try to actually imagine yourself at work, and answer the questions accordingly. This is quite important since we all act and react differently inside and out of the workplace. When taking a situational judgment test, you want to answer as your 'work self'—the logical, reasonable, mature version of yourself. A full list of tips for situational judgement tests can be found in our SJT online preparation pack.
Situational judgement tests are now part of the selection process of many reputable employers, including law firms, global financial firms, banks, governmental organisations, and armed forces. For instance, one of the most famous financial services companies in the world, KPMG, is known to use this test.
JobTestPrep offers preparation materials, sample questions, and different kinds of Situational Judgement Tests.
|SJT Samples||SJT Preparation||SJT Customer Service|
|SJT Administrative||SJT Strengths Test|