In-tray exercises usually include the following question types:
In the examples below, we look at two different types of in-tray questions. Our practice pack contains more samples of both styles.
You are assigned to the role of president of a pharmaceutical company and are given the following question to answer:
You received an invitation to a conference on innovative treatment for obesity on 15th December. Will you be attending?
The skills assessed in this question are time management of different aspects of your weekly schedule, handling of internal politics, delegation of authority, and setting priorities.
In this example task, you are asked to respond by writing a letter:
Assuming we do enter the field, do you recommend that we develop a new medical product in the G.O.N labs, or do you prefer to form a strategic alliance with N.V.Y?
Prior to performing an in-tray exercise, it is vital to briefly look through the documents provided, including the organisational chart. This will give you an overview of the organisation, as well as a feel for the inter-personal relationships, politics, and issues you must consider before deciding on the appropriate method for handling each document.
Points to consider:
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