easyJet Cabin Crew: Ability Tests, Assessment Day and Interview Preparation
Are you thinking or applying to work as part of the easyJet cabin crew team? There is a detailed recruitment process that you will need to come through in order to get that prized offer. In this article we will go through each of the steps of the recruitment process providing tips and help to give you the best chance of success.
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The easyJet Cabin Crew Application ProcessThere are a number of the steps in the easyJet cabin crew recruitment process. They include:
easyJet Cabin Crew Application FormThe first step of the application process requires you to complete the easyJet application form. There are a few different sections to this; you are required to affirm you have the abilities mentioned in the job description such as being able to swim 25 metres unaided and being fluent in the English language (which will be tested) among others. Following this section, you are required to complete a number of competency questions that will be used to determine your motivation to work for the company. These questions include the following:
- Why do you want to be a member of the cabin crew?
- Why do you want to work for easyJet?
- Please provide an example of when you had to persuade someone to do something that they didn't want to do.
- Please provide an example of when you worked effectively as part of a team.
- Please provide an example of when you had to work under pressure.
In order to answer these questions and statements in the best way, presenting yourself in the best light, you need to include real life examples that include the key values of the company. You need to show how you have used them in the past and these are a good predicator for the future. The key values are:
- Safety: Ensuring complete safety.
- Integrity: Standing by your word.
- Passion: Doing the job with energy, always looking to be the best.
- Pioneering: Finding new ways of being profitable whilst making travel easy.
- One team: Whatever problem crops up, there is always a solution if we work together.
- Simplicity: Concentrate on things that really matter.
In addition to this section, you are also required to upload your CV which needs to be relevant to the easyJet cabin crew job application you are making. Constructing a perfect CV for the position is difficult and this is compounded by the fact that it is the single most important document you will be presenting to easyJet. This is why at JobTestPrep we have prepared a CV and cover letter preparation package to help you create a tailor made CV for the position you are applying for.
easyJet Cabin Crew Ability TestsIf your application is accepted, the next stage is online testing. There are three possible tests you can encounter: a personality test, a verbal reasoning test and a situational judgment test. These ability tests are provided by cut-e and intend to give easyJet recruiters further insight and help determine whether you have the potential to cabin crew team. Making sure you are well prepared for these assessments is a step towards success.
Cabin Managers Personality TestAs a cabin manager you need to manage both your team and the overall condition of the cabin in flight. In order to assess your personality fit for doing this, you are asked to sit a Shapes personality test from cut-e ahead of any further assessments. Find out more about personality tests and how to prepare for your test with JobTestPrep.
Verbal Reasoning TestThe easyJet verbal reasoning test gives you 12 minutes to answer 42 multiple-choice questions that are based on five different passages. You are given a statement relating to on the passage and you have to select if the statement is true, false, or impossible to say based on the information given in the passage. 42 questions to answer in such a short amount of time is difficult for two main reasons. Firstly, having to answer each question in under 10 seconds means that you are going to have to work very fast. As well as this problem, there is the mental stress that you are under to complete the test. This can in fact be more debilitating than the actual test itself. The way to overcome these major hurdles is to practice taking similar tests whilst working under time pressure.
*The pack we have created differs slightly from the Scales Verbal Reasoning test provided by cut-e, with 49 questions and a time limit of 12 minutes instead. However, cut-e’s unique format and question style is common to all of their tests and familiarizing yourself with the pack beforehand will help you perform well on the test.
Situational Judgement TestAs well as the easyJet verbal reasoning test you will also need to answer the easyJet cabin crew situational judgement test, or SJT. This test will present you will a number of different situations that are similar to those you will expect to find a cabin crew member has to deal with. You are given various options to choose from as to what you would do in the situation. Although it is traditionally understood that it is impossible to prepare for this test, research has proven that this is not the case at all. In fact correct preparation has proven to lead to higher scores. Find out more about the SJT.
easyJet Cabin Crew Assessment DayOnce you have come through the easyJet online tests successfully, you will be invited to attend the easyJet assessment centre. This assessment centre runs for approximately eight hours and has 40 participants. There are a number of different activities that you will face throughout the day and we will go through them below.
PresentationIn this part of the assessment centre you will be given an item that you have to sell to your peers who act the part of passengers on the plane. You have to demonstrate the key values of the company, mentioned above, and incorporate them into your presentation and interaction with the group to do well in this exercise. Learn more about presentations here.
Group ExercisesThere are generally two different group exercises that you will face at the assessment centre. The first type of group exercise normally comprises a fun activity such as creating a bridge with paper and staples. Working in cabin crew requires you to work as part of a close team so you need to demonstrate these skills during this group exercise. The other section of the group exercise will be a discussion where you are given a brief describing a situation that can crop up during or before a flight. As a group you have to come up with a good solution to the problems. Check out our group exercises package to give yourself a full understanding of group exercises.
easyJet InterviewIf you have done well throughout the assessment day up to this point you will be asked to stay on for the easyJet interview. During this interview you will be asked numerous competency questions that closely relate to situations that you would typically face during a flight as a member of the cabin crew. If you answer these questions correctly in the right format you will be showing that you are completely motivated to do a great job and have all the necessary skills. This is done by incorporating the key values of the company into your answers.
Some easyJet cabin crew interview questions include:
- Why do you want to join cabin crew?
- Why did you choose easyJet over any other company?
- What do you think the hardest aspect of cabin crew life is?
- What do you consider to be good customer service?
- Tell me about a difficult work situation and how you dealt with it.
- What is your biggest weakness?
- Tell me about a time when you worked as part of a team.
These are just a few samples of questions that you can receive in the easyJet Interview. It is imperative that you prepare complete answers to all of these questions as these will act as the final push to either get you the job offer or not. You can learn to do this in a professional way by using our Skype based interview preparation package. This gives you not only a real interview experience but also provides you with complete feedback enabling you to tailor and edit your answers so that you are fully prepared for the easyJet assessment day.
In SummaryeasyJet is Europe’s leading airline with over 600 routes in its’ itinerary spread over 30 different countries. There are more than 4,500 cabin crew members alone in this large organisation. The recruitment process is multifaceted and to come through it to receive that offer you are going to go through a number of different steps. This article has explained each step of the way and we hope you have found it helpful and informative. Get all your practise materials with JobTestPrep to give yourself the best chance of success. We hope to hear from you soon and wish you luck in your application.
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