BT Online Numerical and Technical Tests Practice, BT Telephone Interview Preparation

Get preparation materials to give you the best chance of success. 

Are you applying to the BT graduate scheme? Ensure you are fully prepared for the BT online tests with JobTestPrep. You can read the content below to find out more about the application process, or simply select the pack of your choice, get access, and start practising!
25 graph/table critical reasoning tests, 8 practice drills, 600+ questions in total!
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BT Numerical Practice

  • 25 BT (Kenexa) style numerical tests - graph/table interpretation
  • 7 additional practice drills in specific topics
  • 600+ questions and answers in total! 
  • Full explanations | solving tips | smart score reports
  • Video Tutorials and Study Guides - numerical reasoning explained!
  • Data analysis, currency exchanges, financial concepts 

  • Immediate online access, practice 24/7
Prepare for the BT technical and numerical reasoning and succeed!
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BT Technical and Numerical Aptitude Tests

  • 9 Diagrammatic reasoning tests
  • 6 Fault finding tests 
  • 25 Inductive reasoning tests
  • 10 Mechanical reasoning tests
  • 9 Numerical Drills
  • 30 Numerical reasoning tests
  • 11 Spatial reasoning tests
  • Study guides and video tutorials
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Upgrade & Save: Premium Membership

  • Access ALL that JTP has to offer
  • Request specific practice packs on-demand
  • A database of over 3,000 online practice Q&A 
  • ALL aptitude/reasoning/cognitive tests
  • ALL psychological assessments (SJT, personality)
  • ALL written exercises (in-tray, case study)
  • Job levels: General Staff; Graduate/MGMT; Senior MGMT 
  • Styles: SHL; Kenexa; Talent Q; Saville; cut-e; Cubiks; Pearson & MORE. 


British Telecom (BT) employs over 73,000 people in the UK in a wide range of telecommunications-based professions. Entry routes such as BT internships, BT graduates, and apprenticeships (BT4me) are offered in two main areas: business and technology. In addition, BT recruits engineers directly to BT Openreach. The BT recruitment process varies across entry routes, although the BT business review exercise is a common feature to all. Read this page to find out more about the BT assessments you may come across during your application.

Recruitment Process

BT Openreach Jobs

Openreach is a subsidiary of BT with responsibility for the UK’s fiber network. It provides many different communication companies with vital infrastructure, such as telephone cables and the like. Openreach is still in the middle of a large engineers recruitment drive. The application process contains the same assessments as the rest of BT's usual recruitment.  The information on these pages is relevant to BT Openreach candidates.

BT Application Form

After creating your profile, you must complete the rest of the application form. If you are applying to one of the British Telecom graduate schemes, be prepared for a fairly long process as BT estimates it will take you between two and three hours to complete. Aside from the requirement to fill in all of your educational details, you must also upload your CV. When crafting your CV, it is important to incorporate the key values of the company. These are:
  • Communication – being able to deal with your colleagues in a productive way.
  • Creativity – showing your skills to help create new products.
  • Enthusiasm – showing you are eager to help.
  • Integrity – demonstrating honesty and ensuring you deliver on time.
  • Leadership – leading teams and supporting key decisions.
  • Multitasking – coordinating and prioritising to manage various aspects of work.
  • Team Spirit – the ability to work with everyone.
In addition to uploading your CV, there are some competency questions you need to answer in order to progress to the next stage of the recruitment process. You are given a 300 word limit to answer each of these questions, and you should try to incorporate the key values into your answers. Some examples of questions can be seen below:
  • Provide an example of when you worked with others to achieve an improvement, efficiency, or better way of working.
  • Describe a time when you turned a negative customer experience into a positive one. What was the outcome?
  • Provide an example of when you worked with others to overcome a difficult challenge.
  • Why have you chosen to apply for BT? 
In addition to these questions, you are also given the opportunity to let BT know of anything that could help your application. This is an open ended question that gives you the chance to stand out from the crowd. Make sure you take advantage of it.

BT Online Tests

The stream that you are applying for determines which set of psychometric tests you will take. The following are the most popular tests given to graduates for almost all streams.

BT Numerical Reasoning Test

If you are applying for other streams, you will be asked to complete a Kenexa numerical reasoning test. On this test, you are presented with numerical data in the form of tables and graphs. Using percentages, ratios, and other numerical skills, you must answer the multiple-choice questions to find the correct answer. 

Technical Test

The technical aptitude test is a combination of questions that assess your mechanical, spatial, and diagrammatic reasoning skills. Mechanical reasoning tests assess your ability to understand the basic concepts of Newtonian mechanics and electricity, similar to concepts covered at GSCE level physics. You have to determine the actions and reactions of gears, levers, and pulleys—among other items—in order to work out the correct conclusion. 

Spatial reasoning questions present you with a number of different items in either 2D or 3D, and you must imagine these items as either folded or unfolded. For example, you may be presented with a cube with various parts shaded a certain way. You have to envisage this cube as if it were unfolded and select the answer that matches.

On the diagrammatic test, you are presented with a selection of matrices that have a particular logical pattern running through them. You must identify the pattern and use it to deduce the next matrix in the series.

BT Telephone or Video Interview

If you pass the BT psychometric tests successfully, you will be invited to participate in a BT telephone interview. There are in fact two different interviews that you can face at this stage depending on the role you are applying for. You may either face the telephone interview or a similar interview via Skype, which is generally taken by those applying to a technical graduate scheme. The BT telephone interview is usually about 30 minutes long. The first five minutes of the interview are dedicated to putting you at ease, thus enabling you to answer the questions in the best possible manner. The last five minutes of the interview are given to you to ask any questions about BT. This leaves you a reality of only 20 minutes for the actual interview.

This interview is aimed at finding out if you have a genuine interest in the company, with questions being both motivation and skills-based.

Some BT telephone and Skype interview questions can be found below:
  • Why do you want to work for BT?
  • Why have you chosen to apply for this particular scheme?
  • What skills do you have that make you suitable for this role?
  • How good are your customer service skills?
  • Are you good at multitasking?
  • Tell me about a time you motivated yourself to do something that you wanted.
  • What do you know about BT?
  • Tell me about a time you improved a process.
There are also a number of questions concerning the BT graduate scheme you have entered. For example, if you have applied for a role in the technology scheme you may be asked, 'What is the software development cycle?'

To fully prepare for the interview, ensure you have done your research on the company—what it does, how it does it, and any of the latest news headlines involving BT. Moreover, ensure you are fully cognizant of every facet of your application form, particularly what you wrote and how you wrote it. This is sure to be assessed, and if what you wrote isn’t what comes across in the interview, you will not make it through to this stage. To give yourself the best chance of success, take a live mock interview. You can do so with a helpful friend or relative. However, be aware that they are not trained assessors, and thus they cannot give you the expert feedback you need to know if you performed well or not. 

If you are successful in this stage of the application process, you will be invited to attend the BT assessment centre.

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