Prepare for the BT Assessment Centre and Interview

 

About BT 

BT employs over 73,000 people in the UK in a wide range of telecommunications based professions. Entry routes such as BT internships, BT graduates and apprenticeships (BT4me) are offered in two main areas:

  • Business— It includes specialities such as sales, advertising, legal, and business management 
  • Technology— It encompasses technological expertise. 

The national average salary offered by the multinational for a BT Graduate Scheme stands at £32,455 in the United Kingdom. 

While the application processes for both schemes are mostly the same, there are some variances in the online testing and interview questions. 

The application process with BT is likely to consist of the following stages, depending primarily on the position you are applying for:

  1. Online Application
  2. BT online assessment 
  3. Interview via video call
  4. Assessment centre

Futureboard — a company that does the initial CV sift, online testing, and video interview, has been hired by BT Group to handle the early phases of the selection process. However, at the assessment centre, BT takes over the procedure once again.

Furthermore, 'Logiks' and 'Factors' are two customized BT online assessments that are requisite to go through. These tests aren't about a candidate's past experiences or how one assumes the BT process. Instead, you need to concentrate on analyzing the situation, considering various solutions, and following your instincts. 


BT Application Process

BT has a set of core values that it measures applicants against throughout the hiring process. It will be beneficial for you to think about how you can demonstrate that you have got the skills to succeed. 

The following is a complete list of skills that the BT online assessment tests in aspiring candidates and adheres by:

  • Customer – We are here to help our clients. 
  • Team- We work as a team to assist each other achieve more. 
  • Honesty - We are trustworthy and courteous. 
  • Change - We all work in unison to make it happen.
  • Pride- We are proud to have made a difference.

 

Stage 1: Submit an online application

The application form is your first opportunity to apprise BT about yourself. It serves two purposes: 

  • Determines your eligibility for the programs
  • Measures your motivation

And both are critical. 

Take the time to check that you meet the qualifying requirements, and if you don't, your application will be rejected right away. Two questions used to analyze your motivation for the BT scheme are:

  • Why did you decide to apply to BT in the first place? What relevant talents and traits do you believe you can offer to the role? 
  • How can you showcase your interest in technology, business, or sales? 

These questions are intended to determine if you are a perfect 'fit' with the organization, besides your anticipated long-term interest in the position. Take your time to answer each one thoroughly. 

Several aptitude questions are often included in the BT application form, aimed at probing your mentality, talents, and experience. Some Question examples from the past include the following:

  • Give us an example of a time when you collaborated with others to overcome a complex problem. What exactly did you do? What kind of feedback did you get? 
  • Explain a scenario in which you had to change a bad client experience into a good one. What steps did you undertake to solve the problem? What was the significance of it? 
  • Give us an example of a time when you collaborated with others to obtain a better result, efficiency, or manner of working? What exactly did you do? What methods did you use to persuade others?

Surprisingly, the BT program also gives you the option of attaching your CV (which you should definitely do). This allows you the opportunity to discuss your accomplishments and experiences that aren't included elsewhere in the application form. 

 

Stage 2: Online Assessment

For all of their graduate programs, BT uses online psychometric assessments. The majority of candidates will take numerical reasoning tests to assess their ability to comprehend and apply numerical material. 

JobTestPrep provides numerical practice tests similar to those used by companies like BT online assessment.

If you're applying for the Technology program, you'll have to sit through Saville Consulting technical aptitude assessment. This test evaluates your ability to reason mechanically, spatially, and diagrammatically.

Logiks and Factors Assessment are also an integral part of BT online assessment.

Logiks Assessment

It is designed to test the reasoning aptitude of the candidate. There are three sections to accomplish, and you'll have 12 minutes to do it.

Factors Assessment

This BT online assessment will help the firm in evaluating your work behaviours, interests, and approach. You'll be provided with some realistic BT scenarios and asked to predict how you'll act. There is no time capping as such, but one must finish the assessment in one go.


Stage 3: Video Interview

If you pass the BT online assessment, you'll be invited to participate in a video interview. It usually lasts around 60 minutes, but it can be shorter in some cases. In general, you should anticipate being asked questions from your CV and prior work experience, as well as BT, general competence questions, and scheme-specific queries.

The following are some possible questions for each of those categories:

Previous Work Experience and CV

  • What factors influenced your decision to attend university?
  • What did you gain from your academic life?
  • Why do you think you'd be a good fit for this program? Where did these abilities/qualities come from?
  • How do you plan to succeed at BT?

Some BT Group-Specific Question Examples

  • Why are you interested in working for BT?
  • What BT products are you familiar with?
  • What are the core values of BT?
  • Who are BT's key rivals?
  • What is your knowledge of BT's structure?
  • What distinguishes BT from its competitors?
  • How can BT continue to outperform its rivals?
  • Name some of the clients with whom BT works
  • Which piece of BT technology is your personal favourite?

Questions Based on Competencies

Expect to be asked a few competency-based questions as well; remember to think about how you can prove that you understand the BT values as you respond. Questions that have been asked in the past include:

  • Tell us about a time when you overcame a challenging issue.
  • Tell us about something you've accomplished that you're very proud of (for example, a project). Why made you so pleased with the outcome? What exactly did it entail?
  • How would you go about researching a new project?
  • Tell us about a moment when you had to deal with a demanding customer and how you handled the scenario.

Technical based questions asked previously:

  • What drew you to network engineering in the first place?
  • What drew you to software engineering in the first place?
  • What have you done to bring an existing system or network up-to-date? Were you able to succeed?
  • What are the most recent technological developments? Why do you believe these are popular or successful? Do you think BT will be able to capitalize on the success of these trends? If so, how would you go about doing it?
  • How do you stay on top of the latest technological developments? Why do you like to stay up with technology in this way?
  • What aspects of networking do you find appealing, and why?
  • What coding languages do you have experience with? Were these individuals self-taught? What do you find appealing about them?
  • Tell us about a moment when technology helped you simplify or optimize a process. What were the learnings, and how were they acquired?

 

Stage 4: Assessment Centre

There will be a dozen persons in your assessment centre in most cases, and the process might take a whole day. Also, both Technical and business scheme assessment centres are nearly identical.

As a general rule:

  • Be yourself 
  • Learn to organize your time effectively
  • Look for workable means to demonstrate how you share the BT values. Typically, there are four exercises: 

Presentation

Applicants are given a topic four to five days prior by the assessment centre and instructed to prepare a brief presentation. It should last 10 minutes, and your examiner will ask you questions on that once it's over.

You can prepare slides to go along with your presentation, but try not to rely on them too much.

Group Activity

In most cases, the group exercise involves 4–6 applicants. Each will be given a separate investment project/service, and the team must make a consensus decision on which option will receive the funding. Remember, the goal of this exercise is to collaborate and influence rather than to win! The most important thing is to show that you can collude well with other group members and reach a rational judgment.

Personal Interview

This is a one-on-one interview in which you will be asked a few questions about and from your CV, core interests, and work history. Expect to be questioned why you applied for the position and what appeals to you about it. The majority of the questions in an interview are competence-based.

However, if you've applied for a technical position, expect to be evaluated based on a technical basis.

Case Study

You will be given some data to study and asked to write a SWOT analysis and/or provide recommendations as part of this assignment. You'll have 45 mins to create your case study, followed by another 10 minutes to review the outcomes with an examiner.

 

The following is a complete list of skills that the BT online assessment tests in aspiring candidates and adheres by:

  • Customer – We are here to help our clients. 
  • Team- We work as a team to assist each other achieve more. 
  • Honesty - We are trustworthy and courteous. 
  • Change - We all work in unison to make it happen.
  • Pride- We are proud to have made a difference.

Tips to Prepare and Ace Your BT online Assessment

  • How to prepare: It's critical to devote some time to your Mock Assessment Centre preparation by practising previous year questions.
  • Relax: Do everything you can to keep your anxiety at bay. The examiners expect to meet the 'real you', and they understand how difficult it is to dazzle when you're nervous.
  • To be at your best, plan ahead: Make sure you got plenty of sleep the night before and set your alarm to ensure adequate time to set up your equipment. You should ideally be in a calm area of your home, where you will not be interrupted.
  • Get involved: If you immerse yourself in the duties and converse with the other applicants, you'll find it easier to relax and unveil your true self.
  • Don't overthink things: Once you analyze, you've got it wrong, don't freak out. No one is perfect, and that's not what the company is looking for, so don't let it ruin the rest of your day.

 

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