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The Hiring Process at H&M

Going through the hiring process could be difficult. H&M requires you to go through a number of tests and several interviews. These are not always the same to all candidates and heavily depend on the job you are applying for. However, there are certain skills that all the candidates have to have, and these include:

  • Proficiency with MS Office Applications
  • Strong planning, prioritization, and origination skills
  • Effective verbal, written and interpersonal communication skills


The Interviews at H&M

To some, the interview process may prove long and difficult, while to others it may prove easy and short. The reason for this is that different job positions require different skills, and to test these skills, interviewers implement different techniques which include:

  • A phone interview, in which you will tell about yourself and go over your resume. The questions are primarily there to assess your personality. These could take 30 minutes, sometimes more.
  • A series of face-to-face interviews with multiple people. These are usually done gradually with an HR representative, your direct supervisor and another person in a managerial position.
  • Lastly, you may have to take part in a group interview. These vary from company to company. The general idea is to interview multiple people (sometimes 10, sometimes 40) simultaneously. There are several interviewers and each of them asks several questions from each of the candidates. This is done to see how candidates do in a stressful situation. These interviews can last up to an hour.


The Tests at H&M

There are several tests that you may have to pass, some will assess your general skills, while others will assess very specific skills that are required for the job you are applying for. These include:

  • The cut-e test. It has several subcategories like the Numerical Reasoning test. It measures analysis and evaluation skills of complex numerical information. The questions are all based on tables and graphs shown in six separate sheets of data. Each question is a statement that can be true according to the data, false, or the information is insufficient to decide. Arriving at a conclusion requires finding the relevant datasheet and then interpreting the data correctly. This has to be done quickly and efficiently, as there are only 12 minutes to answer 37 questions in total. Another subcategory is the Verbal Reasoning Test which assesses verbal skills as well as the ability to make your way through a relatively large amount of text in a very short time. Six texts are given in separate tabs, from which logical conclusions need to be drawn to answer the questions. The relevant information to evaluate each statement needs to be located first in one of the texts each time. The test includes 49 questions, and the time limit is 12 minutes.
  • An English test. Here you will be tested on your proficiency in the English language. The structure of the test varies from company to company.
  • A cognitive test. Cognitive ability tests are designed to measure an individual’s cognitive function in a few areas, such as verbal reasoning, spatial awareness or mathematics. Used by organizations in the recruitment process to help predict a candidate’s future aptitude for the position.


Common Questions

Here are some common interview questions for you to practice before you go to the interviews at H&M:

  • How do you handle workplace conflict?
  • During your work experiences, tell me about a time when you demonstrated that you have the ability and desire to work effectively with your coworkers.
  • What would you do, if there was another employee who acted inappropriately to your department?


H&M is one of the major companies in the clothing retail sector. Imagine what experience you may get from it. This could be an amazing opportunity for you. To start working there, however, you need to pass a rigorous hiring process with several tests and interviews. Let JobTestPrep help you. Look at our tests, study guides, interview tips and more and make sure that you get accepted to the company. Sign up for JobTestPrep today!


H&M, Microsoft, and other trademarks are the property of their respective trademark holders. None of the trademark holders is affiliated with JobTestPrep or this website.

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