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Our Metro Bank Thomas GIA test PrepPack offers detailed guides and other preparation materials to help you pass your interviews and assessment centre exercises at Metro Bank.

Metro Bank Thomas GIA-Style Test Practice

The Thomas GIA assessment has five sections –  number speed accuracy, perceptual speed, reasoning, word meaning, and spatial visualisation. These five sections are designed to measure your ability to improve and utilise a training if you got offered the role of an IT support manager.


Online Preparation for the Metro Bank IT Support Manager Position

Our carefully selected resources will improve your numerical and verbal skills, your visual accuracy, and reasoning so well that you will pass your pre-employment assessment at the company with unqualified success.



Metro Bank IT Support Manager Hiring Process

To successfully receive an offer from Metro Bank for the IT support manager role, you must pass all stages of Metro Bank's hiring process. After making sure your CV clearly demonstrates your relevance to the IT support manager position, you should submit your application. This will start the application process. Next, you will need to take the Thomas GIA test. If you pass this stage, you will then be asked to participate in a phone interview. After that, you will participate in an assessment centre, which may include various activities and interviews. Each stage of the hiring process is explained in more detail below.

  Hiring Process For IT Support Managers at Metro Bank


Metro Bank IT Support Manager Application Process

Together with submitting your CV and cover letter, you will be asked to complete a short questionnaire, when you apply for the position. The questionnaire seeks to collect some demographic information about job applicants. You will also encounter questions about your working visa status, education, working history, and disability, among others. You will need to provide personal contact details as well. If your documents satisfy the expectations of the company's recruiters, you will be invited for a phone interview, in which a Human Resources manager will tell you about the position for which you applied.

Metro Bank IT Support Manager Assessment Tests

Candidates for IT manager positions are requested to complete several Thomas GIA aptitude tests to demonstrate that they are qualified for the position. JobTestPrep created a concise preparation Pack which includes Thomas GIA-style tests, explanations, and more tools to help you excel.

Metro Bank IT Support Manager Sample Question

As an IT support manager, you should prepare for questions like below when completing Metro Bank recruitment process test:

Metro Bank IT Support Manager Interview  

Whether it's a phone, video, one-on-one, or panel interview, JobTestPrep can help you prepare for your interview with Metro Bank. Our interview resources include hundreds of interview questions, tailored for specific job positions, and study guides. Gain the edge over the competition and ensure a successful interview by practising today!

Metro Bank IT Support Manager In-Person Interview

Metro Bank IT support manager candidates face to face interviews are a feature of almost all recruitment processes, in both assessment centres and as final interviews. These interviews are designed to assess your skills and to allow your future managers to examine your fit for their teams.

Metro Bank IT Support Manager Video Interview

In the next stage of the recruitment process IT support manager recruiters use a video interview to assess applicants who were successful in the previous stages. This is a pre-recorded test done via a video programme sent to you by email. You are given 5 or 10 questions to answer (depending on the role) and you have 3 seconds to read through the question before the programme begins recording your response. This interview is a way for Metro Bank to get to know you so most of the questions are motivational or competency based. Here are some examples of questions you might be asked:

  • Why have you chosen Metro Bank?
  • What qualities do you think the placement will bring out in you?
  • What is the most interesting thing you have learned about Metro Bank from your research?

Before the interview, write out a few notes and examples for yourself to use during the interview. Interviews can be nerve-wracking so make sure to review our free guide to interviews PDF to prepare.

Metro Bank IT Support Manager Phone Interview

If you pass the online aptitude tests you should be invited to Metro Bank's telephone interview. The HR manager or the recruiter will contact you to schedule the interview which should last between 45 minutes and one hour. First, you will receive questions regarding your background and then, the interviewer will move on to ask competency-based questions. These questions assess if you have acquired the company's valued skills in your past experiences.

Metro Bank IT Support Manager Assessment Centre

The final stage of your recruitment process is the Metro Bank IT support manager assessment centre. As part of the assessment day, you will be asked to participate in some or all of the following activities such as role-play, case study, interview, aptitude test. You will receive a brief beforehand providing you with the specific activities you will be expected to complete. The purpose of the assessment centre is to evaluate how you work both as part of a team as well as individually.

Answers to Your Frequently Asked Questions

What Should I Focus on in My Metro Bank Interview?

Your interview is a chance for you to demonstrate your relevance to the IT support manager role. The interviewer's questions will allow you to express why you are a good fit by bringing in good examples of your previous experiences. The scenarios and skills you choose to describe should suggest that you can handle the position's inherent responsibilities. Employ STAR method to give clear and concise answers. 

What Is the Metro Bank Telephone Interview Like?

This is often a preliminary interview. These questions are essentially competency questions, and the interviewers are looking for you to provide examples of where you have displayed these competencies in the past. The STAR method will help you organise your answers. See JobTestPrep's STAR method pages to find out more about how to answer in this way. The telephone interview has some advantages over a regular interview - you can wear comfortable clothing, and keep your answers written out in front of you, but it can also contain the same pressure as an interview when it comes to answering questions.


Metro Bank, Thomas GIA, and other trademarks are the property of their respective trademark holders. None of the trademark holders is affiliated with JobTestPrep or this website.

What's Included

  • 2 full-length GIA practice tests
  • 2 additional Reasoning exercises
  • 3 additional Perceptual Speed exercises
  • 1 additional Number Speed and Accuracy exercise
  • 1 additional Spatial Visualisation exercise
  • 5 extra Word Meaning exercises
  • 2 extra Perceptual Speed exercises


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