BT Assessment Centre
BT Group is the UK's largest telecommunications services company and one of the biggest telecommunications companies in the world, employing over 90,000 people and operating in over 170 countries. There are many types of positions in BT that applicants can apply for and as such BT's Assessment Centre is structured to assess various skills. Learn about BT's recruitment process and prepare with JobTestPrep.
In 2011, BT Group hired around 130 people. This figure is expected to rise in the coming years due to the growth and global expansion of the company. BT manages different graduate schemes, each scheme lasting two years (with the exception of the legal scheme, which is a three year programme).
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Positions in BT
- Business Management
- Procurement and supply chain
QualificationsBT Group is split into four main units- BT Retail, BT Global Service, BT Wholesale and Openreach (unit that provides the actual fibres and wires used to connect the community to telephone exchanges). Requirements for entry vary according to which post you are applying for but the general requirement for applicants is to have at least 320 UCAS points or 280 for technology roles from their top three A levels. A 2.1degree level (minimum) is also required.
Although there are some positions where specific skills and traits are required, BT has a list of qualities it wants from all candidates. These include:
- Good communication skills
BT's Assessment Centre and TestsThe recruitment process for graduate schemes consists of an online aptitude test, a telephone interview and going to an assessment centre. Applicants will be required to take an online numerical reasoning test and a situational judgment test.
Twelve people participate in one assessment centre where they will be given exercises and group tasks to complete.
- Case study – In this exercise, candidates will be given information on a certain topic and will be required to answer two questions. The answer does not have to be a long essay. The intent of this exercise is not to assess one's writing skills but to assess his/her ability to analyse and interpret information as well as the ability to come up with a suitable business recommendation.
- Group exercise –Similar to case study, candidates will be presented with material, which they will then analyse and discuss with their group. The group will then come up with a resolution together and present it to the audience. Team work, good communication skills and time management are skills which the assessors will be looking for.
- Presentation – Presentations are given individually, with one assessor for every candidate. Candidates are given a week before they attend the assessment centre to prepare. No visual displays like PowerPoint are necessary. Questions will be based mainly on topics about the company.
- Role play – Candidates are asked to role play a BT manager who must deal with an employee who has some work behavior problems. The employee will be played by an actor.The objective is to convince that employee to change some aspects of his behavior at work in a convincing, yet proper manner. There have been cases in the past where candidates started shouting and swearing at the employees (actors). Assessors will be looking at your communication skills and your ability to use different approaches to get a desired result.
- Interview – The questions asked in the interview will be mainly competency-based. BT mainly wants to know your interest in the company, competences and motivations. In particular, applicants for technical schemes may be asked technical questions and questions on commercial awareness.
Be PreparedAccording to BT assessors, the best candidates to pass the assessment centre are those who can show that they are well prepared and have done their research. Being well prepared requires you to begin preparing, researching and practicing in advance. JobTestPrep's practice tests and preparation tools will help you do just that.
JobTestPrep have developed a series of preparation tools for the sole purpose of helping you boost your performances in the recruitment process. Preparing in advance also brings about self-confidence, a quality that assessors will be looking for.
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